Meetings

Remote control kickoff: Laura's team (AMI ES2002a)

10 Jan 200521:134 speakersSample
Audio · speaker viewPaused
Andrew (marketing)
My gosh, you've already produced a PowerPoint presentation.
0:00 / 21:13
Andrew (marketing)

My gosh, you've already produced a PowerPoint presentation.

Laura (project manager)

I think it's already on, actually. God, how do I make this thing work?

Laura (project manager)

Oh, you have to— have you done that?

Laura (project manager)

I've plugged it in the back, but— Yeah, you have to—

David (industrial design)

yep, it's got it.

Laura (project manager)

Okay, right. Turn it on.

David (industrial design)

It's doing something. Yes, there you go.

Laura (project manager)

Okay. Right.

Laura (project manager)

Well, this is the kickoff meeting for our project. And this is just what we're going to be doing over the next 25 minutes.

Laura (project manager)

So first of all, just to kind of make sure that we all know each other, I'm Laura and I'm the project manager.

Andrew (marketing)

Great.

Laura (project manager)

Do you want to introduce yourself again?

David (industrial design)

I'm David, and I'm supposed to be an industrial designer.

Laura (project manager)

Okay.

Andrew (marketing)

And I'm Andrew, and I'm our marketing expert.

Greg (user interface)

I'm Greg, and I'm user interface.

Laura (project manager)

Great. Okay. So we're designing a new remote control, and— oh, I have to record who's here, actually.

Laura (project manager)

So that's David, Andrew, and Greg, isn't it? And you all arrived on time.

Laura (project manager)

Yes, we did design a new remote control. As you can see, it's supposed to be original, trendy, and user-friendly.

Laura (project manager)

So that's kind of our brief, as it were. And so there are 3 different stages to the design.

Laura (project manager)

I'm not really sure what, what you guys have already received. In your emails, what did you get?

David (industrial design)

I just got the project announcement. What project is that? Designing a remote control?

Andrew (marketing)

Yeah, that's— Is

Laura (project manager)

that what everybody got? Okay. So we're going to have individual work and then a meeting about it and repeat that process 3 times.

Laura (project manager)

And at this point, we get to try out the whiteboard over there. So you get to draw your favorite animal and sum up your favorite characteristics of it. So who would like to go first?

Andrew (marketing)

I'll go.

Laura (project manager)

Very good. All

Andrew (marketing)

right. So— This one here, right?

Laura (project manager)

Mm-hmm.

Andrew (marketing)

Okay, very nice. All right, my favorite animal is like a beagle.

Andrew (marketing)

Characters, favorite characteristics of it, is that right?

Laura (project manager)

Yeah.

Andrew (marketing)

Right. Well, basically, high priority for any animal for me is that they be willing to take a lot of physical affection from their family.

Andrew (marketing)

And yeah, they have lots of personality and be fit and in robust good health.

Andrew (marketing)

So this is Blue, Blue Beagle, my family's beagle.

Laura (project manager)

Right, lovely.

Greg (user interface)

My favorite animal would be a monkey. I'm a small, cute furry, and when Planet of the Apes becomes real, I'm going to be up there with them.

Laura (project manager)

Nice.

David (industrial design)

There's too much gear.

Laura (project manager)

You can take as long over this as you like because we haven't got an awful lot to discuss.

Laura (project manager)

Oh, we do, we do. Don't feel like you're in a rush anyway.

Andrew (marketing)

I could have told you a whole lot more about beagles.

Laura (project manager)

Okay, we might have to get you up again then. I don't know what mine is. I'm going to have to think on the spot now.

Andrew (marketing)

Impressionist.

David (industrial design)

Can't draw.

Laura (project manager)

Is that a whale?

David (industrial design)

Yeah.

Laura (project manager)

Yeah.

David (industrial design)

Um, well, my— I don't know, it's just the first animal I can think of off the top of my head.

David (industrial design)

I guess a big reason is because I'm allergic to most animals, allergic to animal fur, so fish was a natural choice.

David (industrial design)

Yeah, and I kind of like whales. They come in and go eat everything in sight. They're quite harmless and mild and interesting.

Laura (project manager)

Okay. I still don't know what I'm going to write about.

Andrew (marketing)

Superb sketch, by the way.

David (industrial design)

Tail's a bit big, I think.

Laura (project manager)

I was going to choose a dog as well, but I'll just draw a different kind of dog.

Laura (project manager)

My favorite animal is my own dog at home. That doesn't really look like him, actually.

Laura (project manager)

He looks more like a pig, actually. Oh well.

Andrew (marketing)

I see a dog in there.

Laura (project manager)

Do you? Oh, that's very good of you.

Andrew (marketing)

Now I see a rooster. What kind is

Laura (project manager)

it? He's a mixture of various things. And what do I like about him?

Laura (project manager)

That's supposed to suggest that his tail wags. He's very friendly and cheery and always pleased to see you and very kind of affectionate and And he's quite wee as well, so he doesn't take up too much space.

Laura (project manager)

And he does a funny thing where he chases his tail as well. This is quite amusing.

Andrew (marketing)

Is he aware that it's his own tail he's chasing?

Laura (project manager)

It is. I think it is. He only does it after he's had his dinner. And he'll just all of a sudden get up and start chasing his tail. He's around the living room.

David (industrial design)

It's an after-dinner dog then.

Laura (project manager)

Yeah.

Andrew (marketing)

Probably when he was little, he got lots of attention for doing it and has forever been conditioned.

Laura (project manager)

Maybe. Where did you find this? Just down here? Okay.

Laura (project manager)

What are we doing next? Okay, we now need to discuss the project finance.

Laura (project manager)

So according to the brief, we're going to be selling this remote control for €25, and we're aiming to make €50 million.

Laura (project manager)

So we're going to be selling this on an international scale, and we don't want it to cost any more than €12.50, so 50% of the selling price.

Andrew (marketing)

Can we just go over that again?

Laura (project manager)

Sure.

Andrew (marketing)

So basically, all right. Yeah. Okay.

Andrew (marketing)

So cost, like production cost is

Laura (project manager)

altogether

Andrew (marketing)

$1,250, but selling prices, is that wholesale or retail? Like on the shelf?

Laura (project manager)

Um, I don't know. I imagine that's a good question.

Andrew (marketing)

Our sale.

Laura (project manager)

I imagine it probably is our sale actually, because it's probably up to the the retailer to sell it for whatever price they want.

Laura (project manager)

But I don't know, I mean, do you think the fact that it's going to be sold internationally will have a bearing on how we design it at all?

Andrew (marketing)

Yes.

Laura (project manager)

I think it will.

Andrew (marketing)

Well, right away I'm wondering if there's like with DVD players, if there are zones.

Laura (project manager)

Oh yeah, regions and stuff.

Andrew (marketing)

Frequencies or something.

Laura (project manager)

Yeah, okay.

Andrew (marketing)

As well as characters, different keypad styles and symbols.

Laura (project manager)

Yeah, well, for a remote control, do you think that would be— I suppose it depends on how complicated our remote control is.

David (industrial design)

It does make sense from maybe the design point of view because you have more complicated characters like European languages, then you need more buttons.

Laura (project manager)

Yeah. Yeah.

Andrew (marketing)

Yeah.

Laura (project manager)

Okay.

Andrew (marketing)

And then, and then the other thing, international, on the topic of price, I'm thinking the price might, might appeal to a certain market in one region, whereas in another it'll be different. So—

Laura (project manager)

Wait, just like in terms of the country? Like how much money people have to spend on things?

Andrew (marketing)

Or just like Basic product positioning. A €25 remote control might be a big hit in London, might not be such a big hit in Greece. Who knows?

Laura (project manager)

I see what you mean. Yeah. Marketing. Good marketing thoughts. Oh gosh, I should be writing all this down.

Andrew (marketing)

Right away, I'm making some kind of assumptions about what information we're given here.

Andrew (marketing)

Thinking, okay, trendy probably means something other than just basic.

Laura (project manager)

Yeah.

Andrew (marketing)

Something other than just standard. So, I'm wondering right away, is selling €25, is that sort of the— is this going to be like the premium product?

Laura (project manager)

Yeah, yeah. Like how much does, you know, a remote control cost? Well, €25, I mean, that's, that's about like £18 or something, isn't it?

Laura (project manager)

Or no, is it as much as that? £16, £17, £18?

Andrew (marketing)

Yeah, I'd say so.

Laura (project manager)

I don't know. I've never bought a remote control, so I don't

Andrew (marketing)

know

Laura (project manager)

how good a remote control that would get you. But yeah, I suppose it has to look kind of cool and gimmicky.

Laura (project manager)

Right. Okay. Let me just scoot on ahead here. Okay.

Laura (project manager)

Well, does anybody have anything to add to the finance issue at all?

Andrew (marketing)

Do we have any other background information on how that compares to other—

Laura (project manager)

No, actually. That would be useful though, wouldn't it, if you knew what your money would get you? No.

Andrew (marketing)

The interesting thing about discussing production of Remote Control for me is that As you point out, I just don't think remote control is being something people consciously

Andrew (marketing)

assess in their purchasing habits. It's just like getting shoelaces with shoes or something.

Laura (project manager)

5 minutes to end of meeting? Oh, okay. We're a bit behind.

Andrew (marketing)

You know what I mean? Like,

Greg (user interface)

yeah.

Andrew (marketing)

So, sort of like, how do you— I mean, one way of looking at it would be, well, the people producing television sets, maybe they have to buy remote controls.

Andrew (marketing)

Or another way is maybe people who have TV sets are really fed up with their remote control and they really want a better one or something.

Greg (user interface)

My parents went out and bought remote controls because they got fed up of having 4 or 5 different remote controls for each device.

Andrew (marketing)

Right.

Greg (user interface)

So for them it was just how many devices does it control?

Andrew (marketing)

Right, so in function one of the priorities might be to combine as many uses.

Laura (project manager)

Right, so do you think that should be like a main design aim of our remote control? I

Andrew (marketing)

think so.

Laura (project manager)

You know, your satellite and your regular telly and your VCR and everything.

Andrew (marketing)

Well, like, maybe what we could use as a sort of like an example of a successful other piece of technology is Palm Pilots.

Andrew (marketing)

They've gone from being just like little sort of scribble boards to cameras, MP3 players, telephones, everything, agenda.

Andrew (marketing)

So like, I wonder if we might add something new to the remote control market, such as the lighting in your house or—

Laura (project manager)

Or even like, you know, notes about what you want to watch. Like you might put in there, oh, I want to watch such and such.

Laura (project manager)

That's a good idea. So extra functionalities.

Andrew (marketing)

Yeah. Like personally for me at home, I've combined the audio/video of my television set and my DVD player and my CD player.

Andrew (marketing)

So they all work, actually function together, but I have different remote controls for each of them. So it's sort of ironic that in their, you know, the sound and everything, it's just one system, but each one's got its own little part.

Laura (project manager)

Okay. We're gonna have to wrap up pretty quickly in the next couple of minutes. I'll just check we've nothing else.

Laura (project manager)

Okay. So anything else anybody wants to add about what they don't like about remote controls they've used, what they would really like to be part of this new one at all?

David (industrial design)

You keep losing them.

Laura (project manager)

You keep losing them.

David (industrial design)

Okay. Finding them is a major pain.

Andrew (marketing)

I

David (industrial design)

mean, it's usually quite small, or when you want it, right, it's hidden under the couch or under the table.

Andrew (marketing)

Yeah.

Laura (project manager)

You get those ones where you can, if you like whistle or make a really high-pitched noise, they beep.

Laura (project manager)

I mean, is that something we'd want to include, do you think? I don't know.

Andrew (marketing)

Sure.

Laura (project manager)

Okay, maybe.

Andrew (marketing)

I remember when the first remote control my family had was on a cable.

Andrew (marketing)

Actually, the cable between it and the TV and big buttons that sort of like on a blender or something.

Laura (project manager)

My goodness.

Andrew (marketing)

And, you know, when I think about what they are now, it's better, but actually it's still kind of, I don't know, like a massive junky thing on the table.

Andrew (marketing)

Maybe we could think about how it could be more streamlined.

Laura (project manager)

Maybe like a touchscreen or something?

Andrew (marketing)

Something like that, yeah. Or whatever would be technologically reasonable.

Laura (project manager)

Okay, well, let's just talk to our industrial designer.

Andrew (marketing)

It could be that functionally that doesn't make it any better, but that just the appeal of not having— these days, things in people's homes are becoming more and more chic, nicer materials.

Laura (project manager)

Okay.

Andrew (marketing)

Might be worth exploring anyway.

Laura (project manager)

Right, well, so just to wrap up, the next meeting is going to be in 30 minutes, so that's about 10 to 12 by my watch.

Laura (project manager)

So in between now and then, as the industrial designer, you're going to be working on, you know, the actual working design of it, so you know what you're doing there.

Laura (project manager)

for user interface. Technical functions, I guess that's, you know, like what we've been talking about, what it'll actually do.

Laura (project manager)

And marketing executive, you'll be just thinking about what it actually, what, you know, what requirements it has to fulfill.

Laura (project manager)

And you'll all get instructions emailed to you, I guess.

Andrew (marketing)

Okay.

Laura (project manager)

Okay. Yeah, so it said the functional design stage is next, I guess. And that's the end of the meeting.

Laura (project manager)

So I got that little message a lot sooner than I thought I would, so.

Andrew (marketing)

Before we wrap up, just to make sure we're all on the same page here. Do we— we were given sort of an example of a coffee machine or something, right?

Andrew (marketing)

Well, are we right now on the assumption that our television remote control may have features which go beyond the television?

Andrew (marketing)

Or are we keeping sort of like a design commitment to television features?

Laura (project manager)

Okay, well, just very quickly because we're supposed to finish. No, I guess that's up to us.

Laura (project manager)

I mean, you probably want some kind of unique selling point of it. Okay.

David (industrial design)

So, you know— One factor would be production cost.

Andrew (marketing)

Okay.

David (industrial design)

Because there's a cap there, so

Andrew (marketing)

it

David (industrial design)

depends on how much you can cram into that price.

Laura (project manager)

Okay.

David (industrial design)

Yeah. I think that's the main factor.

Laura (project manager)

Okay. Right, okay. Well, that's the end of the meeting then. Thank you all for coming.

Laura (project manager)

Good, I hope that was what they wanted us to do. Right.

Andrew (marketing)

Great.

Laura (project manager)

How do you turn this thing off? Function and ah there we go.

Laura (project manager)

So I think if you can just leave it on maybe and then um oh god this has turned itself off.

David (industrial design)

Try try pushing the function and eight I think.

Laura (project manager)

Uh huh. Oh

David (industrial design)

there it is.

Laura (project manager)

Oh, thank goodness. Okay, right.

Andrew (marketing)

This is all very high-tech, I must say.

Laura (project manager)

I know, isn't it? I don't know, like, do you guys go back to

Andrew (marketing)

Lots of unplugging. It's a good thing we don't each have a catheter. Kind of what it feels like.

Laura (project manager)

I have to do a design project next semester. This is quite good training.

David (industrial design)

Ah, it's a bad thing when you do.

Laura (project manager)

What courses are you taking? Um, well, I'm talking about USDP.

David (industrial design)

Yeah.

Laura (project manager)

All the lighting, computer design, operating systems, ADS.

Laura (project manager)

Next semester. Oh, next semester. Computer security, computer architecture, and something else. I don't know.

David (industrial design)

Databases? No.

Laura (project manager)

Sorry?

David (industrial design)

Databases and privacy.

Laura (project manager)

No, we're not doing that. Have a go? I don't know. I mean, I don't really know how it was supposed to go. Yeah. I wasn't expecting the 5 minutes.