Meetings

Remote control kickoff: Sarah's team (AMI ES2004a)

17 Jan 200517:304 speakersSample
Audio · speaker viewPaused
Sarah (project manager)
Are we— we're not allowed to dim the lights so people can see that a bit better?
0:00 / 17:30
Sarah (project manager)

Are we— we're not allowed to dim the lights so people can see that a bit better?

Team member, name not stated (B)

Yeah.

Sarah (project manager)

Okay, that's fine. Am I supposed to be standing up there?

Team member, name not stated (C)

So we've got both of these clipped on. Is she gonna answer me?

Team member, name not stated (C)

Yeah, I've got both of them. Okay. Yes.

Team member, name not stated (C)

God, geez, this is gonna fall off. It doesn't let you put it on.

Sarah (project manager)

Okay, hello everybody.

Team member, name not stated (B)

Hi.

Sarah (project manager)

I'm Sarah, the project manager, and this is our first meeting, surprisingly enough.

Sarah (project manager)

Okay, this is our agenda. We will do some stuff, get to know each other a bit better, to feel more comfortable with each other.

Sarah (project manager)

Then we'll go do 2 talk about the project plan, discuss our own ideas and everything.

Sarah (project manager)

And we've got 25 minutes to do that, as far as I can understand. Now, we're developing a remote control, which you probably already know.

Sarah (project manager)

We want it to be original, something that people haven't thought of, that's not out in the shops, trendy, Appealing to a wide market, but, you know, not a hunk of metal.

Sarah (project manager)

And user-friendly, grannies to kids, maybe even pooches should be able to use it.

Sarah (project manager)

Okay, first is the functional design. This is where we all go off and do our individual work.

Sarah (project manager)

What needs need to be fulfilled by the product? What effect the product has to have?

Sarah (project manager)

and how it's actually going to do that. Conceptual design, what we're thinking, how it's going to go, and then the detailed design, how we're actually going to put it into practice and make it work.

Sarah (project manager)

Okay, right, we're going to practice with the pens and draw our favorite animal on the whiteboard.

Sarah (project manager)

I'll go first and sum up the characteristics of that animal.

Sarah (project manager)

So, okay, I'll leave space for everyone else. What's

Sarah (project manager)

missing? We're

Sarah (project manager)

running out of blue. Okay. I'm not going to ask you to guess.

Sarah (project manager)

I'm going to tell you that's supposed to be a tiger. And I see them as majestic.

Sarah (project manager)

Mm-hmm. independent, and proud.

Sarah (project manager)

Now, who would like to go next? Me.

Team member, name not stated (B)

Okay. We've got— where did this come from?

Sarah (project manager)

There you go, pal.

Team member, name not stated (B)

Oh, yep, thank you. Maybe you can guess what I'm trying to make.

Team member, name not stated (C)

A kind of dog?

Team member, name not stated (B)

Yep. It's actually sitting, so—

Team member, name not stated (C)

Sorry?

Team member, name not stated (B)

It's sitting, it's not standing. Okay, I see it as one thing, it's very supportive.

Team member, name not stated (B)

It's your best friend in your— you can talk to a dog, it can be your best friend. It doesn't discriminate between you based on what you are.

Team member, name not stated (B)

Second, it's loyal. And third thing, it's got intuition.

Team member, name not stated (B)

Means dogs can sometimes make out between a thief and a person.

Team member, name not stated (B)

So basically, these are the 3 unique features I think belong to

Sarah (project manager)

a dog. Okay, thank

Team member, name not stated (D)

you.

Team member, name not stated (B)

Thank you.

Team member, name not stated (C)

Please leave me a space at the bottom. I'm little. I can't get to the top. I'll be standing on a chair.

Team member, name not stated (D)

Well, since you guys have chosen the ones I wanted to do, Okay. I have to go for something a bit random. Also, my drawing skill isn't that great.

Sarah (project manager)

As you can see, the quality of the work today is—

Team member, name not stated (C)

I think it's outstandingly good.

Team member, name not stated (D)

Okay, now I'm going to have to change what it was originally going to be, because that looks like a beak now.

Team member, name not stated (D)

Crocodile? Yeah, it can be a crocodile.

Sarah (project manager)

It can be a crocodile.

Team member, name not stated (D)

Well, it was— firstly, it was an attempt at a T-Rex, and then it sort of changed into a pelican, but it can be a crocodile.

Sarah (project manager)

That's lovely.

Team member, name not stated (D)

Yeah, and I'll have to think on the spot of things that it is. Scary, strong, yeah, that's about it, I think.

Team member, name not stated (C)

Okay, I'm very impressed with your artistic skills. Mine are dreadful.

Team member, name not stated (C)

Oops, this is now coming apart. Let me just put the top in. I hope that clicks in.

Team member, name not stated (C)

I'll just— I'll hold it on. Oops, oh dear, what happened there?

Sarah (project manager)

Technical help.

Team member, name not stated (C)

Hopefully that'll stay on. Two-handed version. Okay.

Team member, name not stated (C)

Again, this is off the top of my head. I was going to do a big cat too. Oh dear, it doesn't look like what I want it to be.

Team member, name not stated (C)

Ah. It's not a vampire bat, honestly. And somewhere there's a body behind.

Team member, name not stated (C)

That's my dreadful. That's the worst. Yeah, it's meant to be an eagle.

Team member, name not stated (D)

You

Team member, name not stated (C)

can tell it's a flying animal. Could have been a seagull. I never thought of a seagull.

Team member, name not stated (C)

An eagle. Again, I'm thinking on my feet. Goodness. I suppose they're also independent.

Team member, name not stated (C)

I'd put that one down again. Da da.

Team member, name not stated (D)

Um. They

Team member, name not stated (C)

get a go. Independent, right? Did you say they're good at golf?

Team member, name not stated (D)

Yeah.

Team member, name not stated (C)

Are they?

Team member, name not stated (D)

Eagle.

Team member, name not stated (C)

Oh, right. Okay. I'm not good at golf. I'll say they're quite free-spirited, flying around everywhere, doing their own thing.

Team member, name not stated (C)

And birds of prey, aren't they? Oh dear. Intrepid.

Team member, name not stated (C)

Intrepid. There we go. I hope that pen's going to be okay.

Sarah (project manager)

Whoops. Okay, that was fun.

Sarah (project manager)

Right, um, finance-wise, we've got a selling price at €25, which I don't actually know what that is in pounds at all.

Sarah (project manager)

£25. Any ideas?

Team member, name not stated (B)

It's about 1.4 or something like that. 1.4 euro would make a pound or something.

Team member, name not stated (D)

Yeah, yeah, something like that. So yeah, about 17 pounds.

Sarah (project manager)

Okay, that's expensive.

Team member, name not stated (C)

Should we be making notes of this? We can just refer to this later, can't we?

Sarah (project manager)

I think so. I think I'd be able to pull it up or put it in the shared folder.

Team member, name not stated (D)

Having said that though, if you want to get one of those, the ones on the market at the moment, that's They're about £20 anyway.

Team member, name not stated (D)

So, yeah, we had to buy one.

Team member, name not stated (C)

So, I suppose later it depends if we want to undercut the price, or is it going to make our product look like a cheapy, cheapy option?

Sarah (project manager)

Yeah, production costs at £12.50, so

Team member, name not stated (B)

pretty huge margin.

Sarah (project manager)

Half of the selling price is taken up by building it, and profit aim is £15.

Sarah (project manager)

million euros, which is a—

Team member, name not stated (C)

In our first year?

Sarah (project manager)

Yes. Yeah, I presume so.

Team member, name not stated (C)

You've got market range international, and you did say earlier it's got to be accessible and usable by sort of all age groups.

Team member, name not stated (C)

Just, we're not focusing on business market, any particular thing. It's everyone, user-friendly to everyone.

Team member, name not stated (C)

Okay. Big target group.

Sarah (project manager)

Yes, yes. I don't think we have to— I don't think it's a case of worrying about different languages and things like that.

Team member, name not stated (C)

No.

Sarah (project manager)

Making that key point, just that it's going to be in the international market like Australia, America, things like that.

Sarah (project manager)

Okay. What are your experiences with remote controls?

Sarah (project manager)

I mean, I've got— we got— we had 3 videos, a TV, and a sort of amp thing all set up.

Sarah (project manager)

So we got one of the universal remote controls that you program each of your things into, but that kept losing the signals, so we'd have to reprogram it every now and again. I think it was quite a cheapy as well.

Team member, name not stated (D)

Yeah.

Sarah (project manager)

So that might have had something to do with it, but that was quite good, the fact that you You could

Team member, name not stated (D)

use all the ones

Sarah (project manager)

you have. You didn't have 6 remote controls in front of you.

Team member, name not stated (B)

You want to integrate everything into one, like—

Team member, name not stated (C)

Yeah. My experience has only been being given the remote control with the object I buy, not doing any tampering with it and programming, using it to program TV videos and things.

Team member, name not stated (C)

But basically on/off, volume up and down, channel 1, 2, that basic functions.

Team member, name not stated (C)

I don't think I could go any further with it. than that. So I suppose it's got to be something usable by someone like me as well.

Sarah (project manager)

Yeah, the main— that's the main stuff anyway. I mean, and you don't want to— I hate, I hate looking at a control and seeing a million tiny little buttons with tiny little words saying what they all do and just sitting there searching for the teletext button.

Team member, name not stated (C)

And symbols that you don't necessarily understand, symbols you're meant to understand that you don't.

Sarah (project manager)

When they're— when you've got the main things on the front of it and a section opens up or something to the other functions, when you can do sound or options, kind of recording, things like that inside it, because it doesn't make— when you pick it up, it doesn't make it really complicated to look at.

Sarah (project manager)

It's obvious what you're doing.

Team member, name not stated (C)

Actually, that just raises a point. I wonder what our design people think, but you know, on a mobile phone You can press a key and it gives you a menu.

Team member, name not stated (C)

It's got a menu display. I wonder if incorporating that into the design of a remote control might be useful. So you've got a little LCD display.

Team member, name not stated (B)

Right. I was thinking on the same lines. Instead of having too many buttons and make it complicated for the user, maybe have an LCD display or something like that, like a mobile.

Team member, name not stated (C)

With menus.

Team member, name not stated (B)

With menus. And if it's somewhat similar to what you have on mobile phone, people might find it easier to browse and navigate also.

Team member, name not stated (C)

Yeah.

Sarah (project manager)

What about the older generation? What about granny and granddads?

Team member, name not stated (B)

Do you mean to say with less access?

Sarah (project manager)

My granddad can answer his mobile phone, but he couldn't even dream of texting or something like that.

Team member, name not stated (C)

Can he program his remote control, or is he basic with that too?

Sarah (project manager)

I don't think they tape things.

Team member, name not stated (D)

My granddad's actually better than me at using teletext, so—

Team member, name not stated (C)

Right. So that's a problem regardless of any design modifications you come up with.

Team member, name not stated (C)

That's going to be a problem anyway with the older generation, perhaps. That's another issue, how we tackle

Team member, name not stated (D)

that. As long as it's self-intuitive and you can work out what everything's doing.

Team member, name not stated (D)

Menus on phones now, they've got all these pictures and stuff, which makes it fairly obvious what you're trying to do.

Sarah (project manager)

I

Team member, name not stated (D)

don't know how.

Sarah (project manager)

I don't like the, you know, the new phones that have kind of got a Windows-based running system.

Sarah (project manager)

I find it really confusing. I kept getting lost in the phone. I did.

Sarah (project manager)

I've not got a new one, but my friend got a new one. I was trying to do things with it and I just kept getting lost, but that's just me.

Team member, name not stated (D)

Yeah, I don't, I don't know how for €25 or €12.50 how much of a excellent screen you could get.

Team member, name not stated (D)

You'd have to keep it down to a black and white LCD thing anyway.

Team member, name not stated (C)

Is it possible that for the older generation you could have an extra button that you press for large print, like you do in large print books?

Team member, name not stated (C)

Obviously it displays less on the screen, but as long as they can read it, that's the main thing.

Sarah (project manager)

Yeah. What about a dual function in that you've got the basic buttons for your play, volume, program things, and also, and then a menu to go into with obvious pictures, obvious symbols, and that's

Sarah (project manager)

where you control recording and things like that.

Team member, name not stated (C)

The other thing is, just tacking into mobile phone design features again, you could have a flip-top remote control so that when you flip over the top, your screen is, you can have a bigger screen in the They flip over.

Sarah (project manager)

I think that's a cost thing. I don't know how much we're going to know about—

Team member, name not stated (B)

It might save a bit of space. Instead of looking bulky, it might look small. But it might have its cost implications.

Team member, name not stated (C)

And there's no reason we need to make it look as fashionable and stylish as a mobile phone.

Team member, name not stated (C)

It can still be lightweight plastic, you know, something that's easily molded and produced. Sorry, I'm treading on your territory, guys.

Sarah (project manager)

Right, okay, we've got half an hour before the next meeting, so we're all going to go off and do our individual things.

Sarah (project manager)

I think that's probably about it, and then we'll come back and liaise again.

Team member, name not stated (D)

Yeah.

Sarah (project manager)

And I get to do another fantastic PowerPoint presentation.

Team member, name not stated (D)

Just a quick thing about what you were saying about the— it doesn't need to be fashionable.

Team member, name not stated (D)

I had a quick look at the company website, and it's like, We put the fashion into electronics.

Team member, name not stated (D)

So I think the whole design thing might be quite—

Team member, name not stated (C)

I

Team member, name not stated (D)

mean,

Team member, name not stated (C)

you

Team member, name not stated (D)

can still have plastic and it look quite good.

Team member, name not stated (C)

Yeah, I mean, it doesn't have to be— that was my main point. We don't have to use metal.

Team member, name not stated (C)

I don't know if using plastic does make it cheaper. I presume it would.

Team member, name not stated (D)

Yeah,

Sarah (project manager)

it would, probably. I mean, the Sky remote controls and everything, they're kind of molded and look a bit different.

Sarah (project manager)

And the Tally West remote controls are silver plastic, which looks a bit smarter.

Sarah (project manager)

So yeah, I guess that's stuff we can think about. Okay, so let's break it up there.

Sarah (project manager)

Okay. So see you in half an hour.

Team member, name not stated (C)

Do we go back to our rooms?

Sarah (project manager)

I think so, yeah.